Refund and Cancellation Policy

What happens to your fee if plans change — yours or ours.

This policy covers seats booked for RIRS training batches and courses bought through this website. It applies whether you paid by card, UPI or bank transfer.

A booking becomes a seat when we confirm it

When you book, your payment is recorded and your place is held while we check it. We then confirm your seat by email. Until that confirmation reaches you, the seat is not yet yours.

Once your seat is confirmed, the fee is not refundable

We set aside instructor time, equipment and a place in a small group for every confirmed seat, and a seat given up at short notice usually cannot be filled. Once we have confirmed your seat, the course fee is not refunded — including if you are unable to attend on the day.

If we cannot confirm your seat, you get your money back

If the batch fills before we have verified your payment, or we cannot match your payment to your booking, we refund you in full. Nothing is withheld.

If we reschedule a batch

Your seat moves to the new date. You do not pay again and you do not need to book again.

If we cancel a batch

You are refunded in full.

If you cannot attend

Tell us as early as you can. The fee is still not refundable. If you want to ask about a place in a later batch, or about sending a colleague in your place, write to us before the batch date and we will tell you what is possible — neither is guaranteed, and it depends on the batch.

How refunds are paid

Where a refund is due, it goes back the same way the money arrived — to the card, UPI ID or bank account you paid from. Once we have issued it, how long it takes to reach you depends on your bank.

Questions

Write to info@rirs.in or call (+91) 60012 72417. You can also use the form on our contact page.

Last updated 28 August 2026.